Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and technical data needed for your account.
  • Why we collect it: To process payments, verify your age, and prevent fraud.
  • Who sees it: Only our team and essential partner providers (payments/security).
  • How long we keep it: As long as your account is active or as required by PH law.
  • Your control: You can request data access or deletion via our support team.

1. Introduction and Scope

This Privacy Policy describes how taya77 collects, uses, and protects the personal information of users accessing our platform. By using our services, you agree to the practices described in this document.

This policy applies exclusively to our website and official application. It does not apply to third-party websites, payment gateways, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any external site you visit.

2. Personal Information We Collect

We collect only the data necessary to provide a secure gaming environment and comply with regulatory requirements.

Account & Identity

Information provided during registration used to create your unique account and identify you as a legitimate user.

Verification Documents

Government-issued IDs or other documents required to verify your age and residency in the Philippines.

Payment Data

Transaction details and payment method information used to facilitate deposits and withdrawals.

Gaming Activity

Records of your bets, wins, losses, and game preferences to manage your account and detect unusual patterns.

Technical Data

IP addresses, browser types, device identifiers, and operating system details for security and optimization.

Support Records

Communications sent to our customer service team to resolve issues or answer inquiries.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from You: When you register, complete KYC verification, or contact our support team.
  • Automatically: Through cookies and similar technologies as you navigate our platform.
  • Partner Providers: From our partner payment processors and identity verification services to ensure transactions are valid.

4. Why We Use Data

Your data is used for the following legitimate purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing your PHP deposits and withdrawals securely.
  • Security & Compliance: Verifying your identity and age to prevent underage gambling and multi-accounting.
  • Fraud Prevention: Monitoring for suspicious activities to protect the platform and its users.
  • Personalization: Improving the user experience based on your preferences.
  • Legal Obligations: Complying with gambling laws and anti-money laundering regulations in the Philippines.
  • Marketing: Sending promotions only if you have explicitly opted-in to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With partner payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Requirements: When compelled by law or requested by relevant authorities in the Philippines to prevent fraud or crime.
  • Platform Security: To protect our systems from cyber attacks or unauthorized access.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption protocols for data in transit.
  • Access Control: Restricting internal access to personal data to authorized personnel only.
  • Payment Isolation: Ensuring payment details are handled via secure, isolated channels.
  • Continuous Monitoring: Regular system audits to identify and mitigate potential vulnerabilities.

7. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and ensure site security. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal data, which you can exercise by contacting our support team through the channels available on this site:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request the update of inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal retention requirements.
  • Objection & Withdrawal: Object to certain data processing or withdraw your consent for marketing.

Note: Please be aware that even after an account is closed, we are required to retain certain transaction and identity data for the period mandated by gambling and anti-money laundering rules in the Philippines.

9. How Long We Retain Data

Personal data is retained for the duration of your active account relationship with us. Once an account is terminated, we keep data only for the timeframe required by applicable law in the Philippines to satisfy auditing, legal, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, that account will be closed immediately, and any remaining funds will be handled according to our terms.

Parents or legal guardians who become aware of a minor's account can report the incident via our Support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published directly on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official communication channels available on our Support page.